GO ALL-IN
Make this season your own
The best seats and year-round flexibility are just the start. Nab tickets to the hottest Added Attractions, exchange your dates, and more with your exclusive subscriber benefits.
FLEXIBLE & FREE TICKET EXCHANGE
Only subscribers can exchange tickets fee-free for another date and time of the same show (a savings of $8 per ticket). Exchanges must be completed at least 24 hours prior to the starting time of your scheduled performance.
Exchanges are available now for 2024/25 season shows. Subscribers will be notified when exchanges become available for 2025/26 season shows (usually mid-summer).
Exchanges are subject to availability and restrictions. Upgrade charges may apply if exchanging to a higher-value ticket. There are no partial refunds for exchanging to a lower-value ticket. The $8 per ticket fee will be applied to exchange requests within less than 24 hours. You cannot exchange tickets from one production to another. There are no exchanges, refunds, or replacement tickets for missed performances. Other restrictions may apply.
EARLY ACCESS & SAVINGS ON ADDITIONAL TICKETS
Subscribers receive pre-sale access and exclusive ticket pricing to nearly every DCPA season show – and now, purchasing is easier than ever! Just select the Standard seats you want, and applicable subscriber pricing will be automatically applied at checkout.
Subscriber ticket pricing and early access will be available in your account within 24 hours of purchasing your subscription; if you’d like access right away, please contact Subscriber Services.
Pre-sales, offers, and breaking news are announced via our email list. If you don’t already receive regular subscriber emails, click here to opt in using the same email address associated with your subscription account.
REDEEM DESIGNER SERIES & POWER PASS VOUCHERS
DIGITAL TICKET DELIVERY
Tickets will be emailed to you three days before each show in your package — making delivery timely and limiting resale by ticket brokers. Please add noreply@order.denvercenter.org to your email safe-senders list to ensure order confirmation and mobile ticket delivery. Please contact us if you do not receive your tickets before your performance date. Some exceptions may apply.
REPLACE YOUR TICKETS
If you can’t find your tickets in your inbox, we are happy to resend them. Contact Subscriber Services and we’ll email them right away or assist you at Will Call.
DONATE YOUR TICKETS
If you are unable to use your tickets, submit a ticket donation form at least one hour before showtime to return your tickets as a tax-deductible donation. Some restrictions apply.
SAVE A PAYMENT METHOD
To take full advantage of your DCPA subscriber benefits, including auto-renewal and payment plans, please select “Save Payment Information” when you check out.
HOW TO LOG IN TO YOUR ACCOUNT
If you have forgotten your password, please do not create a new account. Your subscription and benefits are linked to the email you used when you purchased your package.
If you’re not sure about your password, please select “Forgot Password” to reset it. Your account will lock on your tenth (10th) unsuccessful attempt. If your account is locked, you will need to wait at least 15 minutes before you can try again. You can always contact Subscriber Services for help unlocking your account or resetting your password.
KEEP YOUR SEATS. KEEP YOUR BENEFITS.
Renewing Just Got Easier
To give you the most flexibility and guarantee your seats, we offer several services to make sure your ticketing needs are always met.
AUTO-RENEWAL
Your to-do list just got shorter! Starting in the 2025/26 season, Broadway and Theatre Company full season subscription packages will automatically renew for the following season.* That means you no longer need to go through the trouble of renewing every year. And you’ll never have to worry about losing your favorite seats or DCPA perks!
We’ll always give you a heads up via email before we renew your subscription 25-40 days prior to the renewal date. And, if you find that the season we announce isn’t quite your style, you’ll have ten days after the season announcement to easily opt out of your subscription renewal.
This is just one of the ways we’re improving your subscriber experience — pick a package that works for you, set it up, and forget it!
*You must have a saved payment method on your account to take advantage of auto-renewal. Patrons who have opted out of auto-renewal will not be automatically renewed. Check and update your opt-in status in your account.
RENEWAL DEADLINE
Only Full Season Subscribers enjoy the benefit of sitting in the same seats for all subscribed productions – year after year.*
If you are opted in to auto-renewal and have a valid payment method saved to your account, you’re all set!
If you opt out of auto-renewal, you will receive a season announcement next year via email with the opportunity to renew your package. Full season subscribers must renew by the stated renewal deadline to keep their assigned seating locations in the Buell (Broadway) and Wolf/Kilstrom (Theatre Company) Theatres. After the deadline, unrenewed seating locations will be forfeited and reassigned.
*Occasionally subscribers may be moved to another day or time due to the needs of touring productions or to accommodate exciting events such as the Colorado New Play Summit.
AFFORDABLE PAYMENT PLANS
Help fit more theatre into your life (and budget) with our monthly payment plan option. Plans are available for all subscription packages and allow you to spread the cost of your subscription over 2-5 monthly installments. Buy early for the most affordable payment plan!
*You must have a saved payment method on your account to take advantage of payment plans. Monthly payment plans for the 2025/26 season are available through June 14, 2025, and must be paid in full by July 15, 2025. All payment plans include an additional $10 per-package fee. Payments are charged on the 15th of each month after the initial payment month.
PERSONALIZED SERVICE
Our Subscriber Services team is here to help you adjust your tickets, make recommendations, and more.
EARLY RENEW OPTION
Current subscribers always have the first opportunity to renew for future seasons. While it gives us peace of mind when you renew early (and saves you a few reminder emails!), you always have the full renewal period to save your seats before we go on public sale.
AUTO-RENEW OPTION –
Take the worry out of renewing with our option to auto-renew your subscription next season. If you’re happy with your subscription package and know you will want to renew for the next season, choose the auto-renew option when buying or renewing your package for the current season. Your saved payment method will be charged each spring until you opt-out (we will email to remind you first).
PERSONALIZED SERVICE
If you want to change your seats or switch the night you attend the theatre, our Subscriber Services team is here to help. We can help you adjust your tickets to meet your needs.
ACCESSIBILITY
Patron Services
We want theatre to be accessible to everyone. In addition to wheelchair and companion seating, we offer American Sign Language (ASL) interpretation, captioning, large print and Braille programs, as well as visual assistance including Audio Description. For a complete list of our services and accessible performance dates, view our accessibility page or contact Subscriber Services.
GO BEYOND THE SHOWS.
Bonus Perks & Content
Top-notch tickets are only the beginning. Explore our suite of added subscriber benefits and opportunities.
SAVE ON THEATRE EDUCATION CLASSES
Take advantage of our amazing educational experiences with a 10% discount.
Whether you’re a seasoned stage veteran or are just starting out, our Education department has classes for all ages and experience levels. And the discount doesn’t have to apply to you — buy a class (or summer camp!) for your children, grandchildren and friends. View current class offerings.
Just select the class registrations you want, and any applicable subscriber discounts will be automatically applied at checkout.
EMAIL REMINDERS
Never miss a show! We’ll send you a handy email reminder two days before every performance including additional show information and occasional special alerts.
Coming soon: customer service text messages. Update your online account to opt in to receive timely SMS messages (for example, notification of a show cancellation or major parking issue). You must have a designated mobile phone number on your account.
SUBSCRIBER NEWS & UPDATES
Extra, extra! Delve into DCPA interviews, articles, videos, and more with our subscriber e-newsletter. If you don’t already receive regular subscriber emails, click here to opt in using the same email address associated with your subscription account.
RESTAURANT DISCOUNTS
Make planning a breeze and enhance your experience with our restaurant partners, including some of the best bars and restaurants in downtown Denver.
CONTACT SUBSCRIBER SERVICES
Dedicated Subscriber Phone:
303.893.6030
Phone: Mon – Sat 10am to 6pm
Ticket Counter: Tue – Sat 12pm to 6pm
Closed major holidays
Email: subs@dcpa.org
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